Annual wage £13,312.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Our working days are 9.30am to 6.00pm, Monday to Friday. 30-mins lunch break. We sometimes work Saturday morning, but this is done with prior warning. Total hours per week: 40.0 Expected duration 18 Months Possible start date 30 Jun 2024 Date posted 19 Apr 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000245769 Positions 1 available What you will do in your working day Your duties will include (but will not be limited to): IT related order administration support and must possess good communication skills Stock and product administration Deal with order problems and customer enquiries - Good IT skills are an advantage. We use a software called LINNWORKS to manage all our online orders Well organised, you will also work daily in dispatch area to help pack orders and manage the orders (scanning and administration using Linkwork’s, more important is you understand the products and problems associated with them as they arise) Social Media Postings and Promoting The training you will be getting You will get NVQ Level 3 in Business Administration Qualifications by the end of the apprenticeship with option to doing another higher apprenticeship if you wish The full apprenticeship will be Inhouse at the workplace. Our premises are in Oadby, Leicester. You will fully be supported by the employer for day-to-day learning about the job, but simultaneously supported by a approved Training provider The Training provider is Government approved and follow a strict approved training for the apprenticeship type; it will take place inhouse 100% via online, over team's meetings and with personal visits by a dedicated person appointed to you. 20% of the week will be spent on Training via the provider and you will be given this time at work to complete these tasks etc to submit for evaluation online. The rest 80% of the work is part of daily tasks and learning new skills Functional skills in maths and English (if required) What to expect at the end of your apprenticeship After the apprenticeship we hope to take on the person on a permanent basis in our organisation, on a specific job role having gained invaluable experience over the 12/18 months This job role will depend on where the strengths of the induvial lie, Complete Order management for example Further courses are possible to attain a higher qualification whilst working us also if the individual wants to progress Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Logical, Team working, Creative, Initiative, Patience, Social Media Savvy Qualifications GCSE or equivalent Maths, English (Grade 4) Desired Things to consider Work is a Variety of desk job and working in the dispatch area to manage orders, both Areas have computer consoles. You will help in packing orders to actually feel and understand the products to help you in overall understanding about the product. Learning the Software called LINNWORKS is core of your training; it manages our entire online business from start to finish, every task and action is integrated in this software.