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About the Company
Anns Home Care is recruiting a full-time, as-and-when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality care to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours if required is essential.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of our operations, delivering frontline care to those in need. They support elderly and vulnerable people with daily activities, helping them live independently.
How to Apply
If interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements
* Minimum of 3 years experience in healthcare
* NVQ Level 2 qualification
* Access to a car and a full driving licence
* Excellent organisational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation by example
* Participate in and supervise the delivery of care, ensuring needs are met with dignity, choice, independence, and respect
* Promote best practices and accountability through spot checks and supervisions
* Monitor quality of care delivered to clients
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards and company values
* Keep accurate and confidential records per company policy
* Conduct risk assessments in clients' homes
* Assist in implementing new care packages and onboarding new care workers
* Support training programs
* Provide reports on complaints, accidents, and incidents
* Assist in rota management and support scheduling
* Participate in the company's Quality Control program
* Cover shifts as required
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