Interested to work in the exciting world of aviation?
We are a family-run pilot supplies and avionics business based in Edinburgh, serving customers across the UK and internationally.
We are looking for a motivated, hard working, reliable individual who is ready to multi-task - assisting with sales, customer enquiries, and stores administration.
Whether you have experience or are just strating out, if you are a team player and eager to learn, this could be the role for you.
About the Role:
Daily tasks will include:
* Monitoring and responding to emails, including general enquiries and customer requests.
* Answering incoming phone calls and directing them to the correct team member or department.
* Speaking with customers, providing friendly and professional support for basic enquiries.
* Assisting with despatch operations, monitoring, and handling domestic and international shipments.
* Using computer systems to manage customer records, CRM entries, invoicing, and stock management.
* Supporting colleagues with general business operations and contributing as a proactive team player.
What We Are Looking For
Applicants should demonstrate the following skills and qualities:
* Excellent communication skills, both verbal and written.
* Strong computer literacy and the ability to work effectively with digital systems.·
* Good organisational skills, with the flexibility to handle a range of tasks.
* A collaborative mindset, with a willingness to support colleagues and contribute to the team.
Training & Development
Training will be provided, and responsibilities will grow as you develop in the role. Initially, you will focus on core tasks such as call handling and email monitoring. Over time, motivated individuals will have the opportunity to take on greater responsibilities, including customer account management, stock control, and international shipping. With this progression comes the potential for increased responsibility and salary growth.
Why Join Us?
* Work in a unique and exciting industry supporting pilots and aviation enthusiasts.
* Gain valuable experience in administration, customer service, and sales.
* Opportunities to expand your responsibilities with salary progression.
* 28 days of annual leave.
If you are hardworking, computer literate, and enjoy being part of a proactive team, this could be the perfect role for you.
Salary:
£24,500 – £25,750 per annum
Job Type: Full-time
Pay: £24,500.00-£25,750.00 per year
Benefits:
* Bereavement leave
* Casual dress
* Company events
* Sick pay
* Transport links
Education:
* A-Level or equivalent (preferred)
Language:
* English (required)
Location:
* Edinburgh EH10 5DH (required)
Work Location: In person