The Surgical Care Group is seeking a full-time Patient Admission Pathway Co-ordinator (PAPC) to support elective surgical admissions. The ideal candidate will be organized, able to work under pressure, computer literate, and possess excellent communication skills.
The PAPC will work within the Day Surgery Unit, responsible for contacting all patients scheduled for elective surgery to ensure pre-assessment advice has been followed and attendance is confirmed. The role includes escalating concerns to the appropriate specialty that may impact surgical admissions.
For more details, please see the attached Job Description and Person Specification.
Main duties of the job
The PAPC will work within the Day Surgery Unit to confirm patient admissions for elective surgery, aiming to reduce cancellations. Responsibilities include contacting patients on theatre lists, confirming attendance, and verifying adherence to pre-operative requirements.
Working for our organisation
Our organisation is continuously improving. We were the most improved Trust in England for A&E performance in 2023/24, are no longer in special measures, and our CEO, Matthew Trainer, was named the top CEO by the Health Service Journal. Our staff, over 8,000 from 146 countries, serve across diverse London boroughs. We are a London Living Wage employer.
Our main sites are King George Hospital in Goodmayes and Queen’s Hospital in Romford, with two busy emergency departments. Recent developments include state-of-the-art theatres at KGH and Community Diagnostic Centres at Barking and St George’s Hospital. An electronic patient record system is planned for next year, enhancing record accessibility across hospitals.
Detailed job description and main responsibilities
Applicants should read all information carefully and demonstrate how they meet the criteria in the person specification when completing the application. All new staff are subject to a probationary period.
Person specification
Education/Qualifications
* Knowledge of Trust IT systems including Careflow, iFit & Bluespier
* Degree
Skills/Abilities
* Excellent communication skills, both written and verbal
* Experience in producing and presenting reports
Experience/Knowledge
* Knowledge of NHS service provision including the patient pathway
* Proven experience working in a similar role in a hospital/healthcare setting
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