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Receptionist / patient healthcare navigator

London
NHS
Receptionist
€26,000 a year
Posted: 1 May
Offer description

Role Overview

We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.

You will be based in our GP surgery and responsible for providing a high‑quality and efficient administration service, including inbound and outbound patient calls. This is an important position as the first point of contact for all patients, providing a friendly and supportive environment for patients and visitors at all times.

You will also provide essential support to the clinical and management teams, enabling delivery of the full range of NHS Primary Medical Services. You must work autonomously with a high degree of confidentiality, sensitivity, discretion, empathy and tact.


Job Responsibilities

* Full Time and part time hours (FTE 40)
* Inbound and outbound patient calls
* Provide high‑quality administration service
* Support clinical and management teams


Role Requirements

* Experience of clerical and administrative work
* Clear thinking and analytical approach
* Ability to work as part of a team and promote team spirit
* Ability to be sensitive and assertive as appropriate
* Experience in a client‑facing/customer service position
* Motivation and ability to work independently


About us

Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward‑thinking, dynamic approach to patient healthcare. We are pioneers in a range of projects, from genomics to digital healthcareservices, focused on delivering a better patient experience.


Benefits

* Clinical progression
* Training cost support
* Full indemnity cover paid by the practice.
* NHS Discount & Support Schemes
* Employee Assistance Programme
* Sick Pay
* Enhanced maternity and paternity leave
* Salary sacrifice electric car scheme
* Life insurance 3 x salary
* Cycle to work scheme.
* An extra day off to celebrate your birthday.
* Occupational Health Support


Inclusive Employer Statement

Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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