Business Functions SALES & MARKETING
Locations GB - United Kingdom/Conventry
The Sales Administrator supports the full sales process from order receipt through to invoicing, ensuring accuracy, efficiency, and timely communication between internal departments and external customers.
This role plays a key part in coordinating order flow, maintaining accurate records, and ensuring a smooth interface between Sales, Production and Logistics.
Main Responsibilities
* Prepare and issue work orders to Production, coordinating closely with planning and logistics teams.
* Manage EDI orders and uploads, ensuring data integrity and alignment with customer requirements.
* Monitor order progress and proactively communicate updates or delays to relevant stakeholders.
Dispatch and Invoicing
* Book goods out, ensuring all documentation (delivery notes, packing lists, export documentation where relevant) is correct and complete.
* Prepare and issue customer invoices promptly and accurately.
* liaise with the Finance team on credit notes, invoice queries and discrepancies.
Goods In/Stock Transactions
* Record and process scrap and cut parts transactions in accordance with company procedures.
* Support regular stock reconciliations and investigations into stock variances.
Coordination and Communication
* Act as the main point of contact between Sales, Production and Logistics for order‑related information.
* Maintain accurate and up‑to‑date records of all sales transactions and related documentation.
* liaise with customers and internal departments to resolve queries and provide updates.
Education and Experience
* Proven experience in Sales Administration or Order Processing role, ideally within a manufacturing or automotive environment.
* Strong working knowledge of ERP/MRP systems.
* Understanding of invoicing, dispatch and stock control processes.
* Highly organised with the ability to manage competing priorities.
* Proactive and solution‑oriented approach to problem solving.
Personal Attributes
* Strong team player with the ability to work collaboratively across functions.
* Self‑motivated with a willingness to take initiative.
* Reliable, trustworthy and committed to maintaining high standards of work.
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