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Management position, responsible for developing and executing catering solutions to meet customer needs. Facilitate the delivery of prepared food created from an event-specific work order or in a room service environment.
Job Responsibilities
Leadership:
* Ensure catering operations connect to the Executional Framework.
* Deliver consistent quality in planning and execution of events.
* Demonstrate established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.
* Lead catering team to ensure quality in final presentation of food.
* Train and lead employees to ensure knowledge of food menus and promotional calendars.
* Model and reinforce Aramark's mentor process.
* Reward and recognize employees.
* Monitor team performance and provide regular feedback. Plan and execute team meetings and daily huddles.
* Complete and maintain all staff records including training records, schedules and performance data.
Client Relationship:
* Develop and maintain effective client and customer rapport for mutually effective business relationships.
* Demonstrate excellent customer service using Aramark's standard model.
* Implement communication strategy as provided by marketing team in order to build catering revenue.
* Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts.
* Responsible for executing catering events of wide-ranging size and scope, including staffing and management.
* Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate.
Compliance:
* Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations.
* Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
Qualifications
* An approved catering qualification at diploma/degree level and /or 2-5 years industry experience, 2 of which were at management or department head level with a strong background in a high-volume hospitality, conference and banqueting operation.
* Bachelor's degree or equivalent experience.
* Strong hotel or restaurant background would be very important for this role as well as a background in industrial catering.
* Demonstrates excellent people management skills with experience of managing large teams of staff.
* A passion for food and service and the ability to innovate in this area.
* A high degree of knowledge of Food Hygiene including HACCP.
* The ability to manage in a diverse and pressurized environment with a focus on client and customer services.
* Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
* Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement
Education
About Aramark
Northern Europe - Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe - About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.
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