Detailed job description
and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications
Essential criteria
1. GCSE (or equivalent) English and numeracy
Desirable criteria
2. European Computer Driving Licence Certificate
3. GCSE IT
Experience
Essential criteria
4. Experience of working in an office/administration environment and/or dealing with customers/range of different people
Desirable criteria
5. Interest/experience in working in the healthcare sector/NHS environment
Technical Skills Competencies
Essential criteria
6. Excellent communication and inter-personal skills both written and verbal
7. Excellent telephone manner
8. Good organisational skills with ability to multi-task
9. Time management skills
Desirable criteria
10. Competent with IT system, E-camis, and EPR
11. Competent in IT software such as TEAMS, EXCEL, Microsoft Office etc.
12. Touch typing skills
Personal Attributes
Essential criteria
13. Ability to work on own initiative but remain a team member
14. Ability to prioritise workload
15. Ability to work under pressure
Desirable criteria
16. Adaptable to different situations
Knowledge
Essential criteria
17. Awareness of importance of confidentiality
Other requirements specific to the role
Desirable criteria
18. Awareness of medical records management