A leading tech support company is seeking an L2 Desktop Support Technician in Spennymoor to provide advanced technical support and troubleshooting for end-users. Responsibilities include maintaining hardware and software systems, resolving complex technical issues, and ensuring user satisfaction. Ideal candidates will have a degree in IT or related fields, 2-4 years of desktop support experience, and strong skills in both Windows and Mac operating systems. This role emphasizes collaboration with the IT team and excellent problem-solving abilities.
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