Located just 20 minutes drive from St. Moritz, discover Chesa Marchetta, our warm and welcoming 13-bedroom hotel and 46-cover restaurant in Sils Maria, the cultural centre of the Engadin. Each of the 13 bedrooms, uniquely designed by Luis Laplace, are furnished with traditional Engadin furniture and artwork by local artists and artisans that reflect the history of the hotel and the surrounding area. From our top floor family suite to our standard, superior and deluxe rooms, each room has its own story to tell. Our restaurant takes its inspiration from Maria and Christina Godly’s famous and traditional use of seasonal ingredients. It is open daily for dinner and offers a menu that celebrates the marriage of Italian and Swiss cultures. A light lunch is available upstairs in the bar. We are recruiting a German-speaking Hotel Reservationist who will play a key role in delivering an exceptional guest experience from the moment of enquiry. With a flair for hospitality and a sharp eye for detail, you’ll be the first point of contact for many of our guests at Chesa Marchetta —ensuring their journey with us begins seamlessly and memorably. This role is based in Braemar, Scotland and is supported by the team at The Fife Arms. Your responsibilities will include: Handling hotel room reservation enquiries with professionalism and efficiency. Converting enquiries into bookings to maximise room and overall revenue. Ensuring accuracy and attention to detail in all reservation data and guest profiles. Responding to all enquiries promptly—ideally within the same day, and no later than 24 hours. Maintaining up-to-date knowledge of room categories, hotel services, experiences, and F&B offerings. Ensuring clear and seamless communication between the Reservations and Hotel teams. About You We’re looking for an enthusiastic and professional individual who brings: Proficiency in German and English, both written and spoken. Previous experience in a similar luxury hospitality environment, with LQA/Forbes is an advantage. Familiarity with Opera Cloud (preferred) Excellent communication and organisational skills A proactive, detail-oriented approach and the ability to work under pressure A natural passion for delivering exceptional guest service A willingness to learn and grow within a creative and ambitious team As this position is located in Scotland, interested candidates must already have the right to work in the UK - it is not possible to secure visa sponsorship for this role. What We Offer 30 days holiday per year, pro rata Free meals and drinks while on shift Generous staff discounts across all Artfarm properties – including in Somerset, the Scottish Highlands, London, Los Angeles, Menorca and Switzerland Vibrant sports and social events through our local committees Access to our Employee Assistance Programme Tailored career development opportunities based on your goals and aspirations About Artfarm Artfarm is a pioneering independent hospitality group founded by Iwan and Manuela Wirth. Artfarm is known for transforming unique locations into unforgettable experiences that celebrate art, culture, and community. Alongside The Fife Arms Hotel in Braemar, our portfolio includes The Fish Shop in Ballater, The Audley and Mount St. Restaurant in London, Manuela in Los Angeles, and Cantina in Menorca, among others. Ready to be part of something extraordinary? Apply today and begin your journey with The Fife Arms family.