Overview
McDonald's is a globally recognised brand, committed to core values such as Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offering quality jobs and opportunities for all.
Job Role: Customer Care Assistant
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We are looking for someone who can work in our fast-paced, high-energy environment, with a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include being friendly, welcoming, courteous, and helpful, with strong communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to stay energetic and work efficiently and productively is crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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