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Clinical research industry relationship manager

Sutton (Greater London)
The Royal Marsden
Relationship manager
Posted: 24 February
Offer description

Job overview

The Royal Marsden has a vital role in championing change and improvement in cancer care through research and innovation, education and leading-edge practice. We are incredibly proud of our international reputation for pushing the boundaries and for our ground-breaking work ensuring our patients receive the very best and latest in cancer treatment and care. Our cancer clinical research portfolio is both world-leading and practice changing.

This is a unique opportunity to help develop, oversee and be part of the team that deliver an exciting portfolio of trials for cancer patients. This post holder will manage some of our relationships with industry partners, looking at where we can extend our commercial research portfolio as a site, as well as looking for opportunities to develop The Royal Marsden NHS Foundation Trust, Investigator lead Trials portfolio.

Main duties of the job

The ideal candidate will be proactive, highly organised with excellent attention to detail, and proficient in communicating with a wide range of very senior stakeholders across The Royal Marsden and industry partners. They will have the ability to efficiently and effectively project manage research initiatives and realise wide-ranging benefits for all.

The post-holder will:

1. Work in close partnership with teams of key industry partners delivering together as a singular team.
2. Provides, excellent secretariat support for key meetings between industry partners and The Royal Marsden.
3. Provide senior support to the partnership of The Royal Marsden and industry partners, through a combination of both meetings and project management. This will require the development and implementation of new tracking systems to record and follow-up on the delivery of all workstreams and associated arising actions. Responsibility for delivery of some activities will be with the post-holder solely, whereas responsibility for other activities will lay with other stakeholders that the post-holder must work with to ensure delivery.

Detailed job description and main responsibilities

4. Work in close partnership with industry partners, to ensure that a high-quality secretariat service is in place for all meetings between The Royal Marsden and industry partners. These include but are not limited to the following:

o Portfolio Review and Scientific Exchange Meetings
o Cross-study Operational Review Meetings
o Portfolio Deliver Assessment Meetings
o New Capabilities Assessment Meetings

5. Provide clinical research committee secretariat for The Royal Marsden’s and industry partners meetings
6. Liaise with the Deputy Director of Research Operations (Delivery & Management) and industry partner to develop agenda and papers
7. Provide and receive highly complex, sensitive or contentious information.
8. Present highly complex, sensitive or contentious information to groups.

Person specification

Education/Qualifications

Essential criteria

9. Degree qualification (e.g. BA/BSc) in a relevant subject or equivalent experience.
10. Commitment to continued professional development.

Desirable criteria

11. Higher degree qualification (e.g. MA/MSc) in a relevant subject.
12. Project management qualification.
13. Experience in oncology.

Experience

Essential criteria

14. Experience of providing high level committee secretariat support.
15. Experience of preparing high quality and succinct minutes of meetings, including senior leadership meetings.
16. Development, implementation and management of high-quality tracking systems for workstreams and arising actions.
17. Delivery of projects to time and target.
18. Demonstrable experience of independent working requiring a high level of decisiveness and judgement.
19. Experience of identifying the key points contained within complex issues and communicating these effectively.
20. Experience of effective communication with senior staff in a range of contexts, including at the level of Chief Executive Officer, Executive Directors and Non-Executive Directors.

Desirable criteria

21. Experience of developing a strong culture of customer service.
22. Experience of working across organisations to foster close partnership working.

Skills / knowledge

Essential criteria

23. Proven ability to lead high performing team and ensure consistent high-quality outputs.
24. Ability to use initiative to highlight potential problems/issues and to implement successful solutions.
25. Excellent communication and influencing skills, including the ability to interact positively with very senior stakeholders.
26. Self-starter, with ability to prioritise effectively and work flexibly to tackle new challenges and meet deadlines in a fast-moving environment.
27. High levels of literacy and numeracy.
28. Team working skills.
29. Excellent IT skills; including MS Office suite and relevant project management software.
30. Resilient with a drive and capacity for quick and accurate turnaround of work.

Other requirements

Essential criteria

31. Flexible attitude and capable of dealing with changing working conditions.
32. Able to work on both sites and to be flexible to meet the needs of the role.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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