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Due to continued successful growth, we are hiring for a Construction Account Handler to join our Construction team in London.
As a Construction Account Handler, you will be responsible for providing day-to-day service delivery to a mixed portfolio of UK Construction clients and projects.
You will act as a client advocate serving as a key contact within the account team working with an allocation of clients from varying sizes from commercial to large corporate accounts.
Role responsibilities will include:
* Provide day to day servicing of a client’s insurance programme to support retention and development of the business
* Research, prepare and present renewal reports to account team in accordance with the renewal report process
* Obtain quotations both for new and renewal business
* Prepare market presentations
* Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate in line with credit control process
* Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
* Diligently check policy documentation in accordance with regulations
* Effectively respond and manage with queries including but not limited to changes in cover and risk
* Identify the risk exposures and advise on insurance and risk management solutions in consultation with the account team.
* Provide management information as requested
* Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts
* It is essential that candidates have construction experience.
* Candidates should have strong technical knowledge of not only construction risks but also experience of associated casualty lines of business.
* You will possess excellent communications skills and the ability to attend external client meetings when required.
* We are looking for someone that has the energy and appetite to learn and proven can develop and progress within our business
* This is predominantly an office-based role with training and study support offered
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