Transport Customer Service Supervisor Trafford Park £30,000 - £38,000 (depending on experience) Monday – Friday, 9am – 5pm (flexible start/finish times available) A leading transport and haulage company based in Trafford Park is seeking a Customer Service Supervisor to join their growing team. This role offers a salary of £30,000 - £38,000 (depending on experience) and flexible working hours within a Monday to Friday schedule. With a strong reputation for providing reliable and efficient haulage services across the UK, the business continues to expand and is now looking for a dedicated professional to take ownership of its customer service function. The Candidate; Proven customer service experience within a transport or haulage company (essential). Strong communication and problem-solving skills. The ability to lead and motivate a small team. A proactive and organised approach to work. Knowledge of transport systems and processes. Ability to work under pressure and to deadlines Competent decision making Computer literate Have a flexible and adaptable approach Excellent organisational and communication skills Duties and Responsibilities; Leading and supporting a small customer service team. Managing customer accounts, building strong and lasting relationships. Handling escalated queries and ensuring swift resolution. Coordinating with the transport planning and operations te...