Job Description
In'N'Out Autocentres are experts in vehicle servicing, MOTs & repairs with 30 Autocentres nationwide offering simple, transparent pricing. This role is for a Centre Manager with previous management experience and customer relations background.
Location
Unit 6, Sentinel End
About the Role
The Centre Manager is responsible for overall management and leadership of the centre and team, accountable for performance in all operational areas including people, service operations, profit, sales and administrative duties. This is a hands‑on role with time spent in the service bays, training, motivating and assisting the team to ensure efficient operation. The role may require carrying out MOT testing, fast‑fit repairs or servicing as needed.
Responsibilities
* Being proactive in achieving and/or exceeding sales targets and operating budgets
* Driving the quality and consistency of customer service
* Ensuring transaction and customer satisfaction targets are achieved
* Efficiently managing any customer complaints
* Effectively managing the team and resources to build a strong reputation for our brand within the local area
* Managing all stock and ordering requirements
* Being involved with the development of the centre, including PR and marketing to raise business profile
Requirements
A minimum of 2 years’ experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team.
Full driving licence; three years management experience.
Desired Criteria
Automotive service experience: 2 years (preferred).
Benefits
* Company pension
* Cycle to work scheme
* Employee discount
* Life insurance
* On‑site parking
* Referral programme
Supplemental Pay Types
* Bonus scheme
* Performance bonus
* Quarterly bonus
Contract & Salary
Contract type: full‑time
Salary: From £36,000.00 Yearly to £38,000.00 Yearly
Closing Date
Thursday 30th April, 2026
#J-18808-Ljbffr