Customer Service Advisor - Castle Donington
At Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading company in the logistics sector in Castle Donington.
Shift patterns:
* 37.5 hours per week
* 7.5 hours per day - shifts between 0800-2000hrs
Pay rates:
* £14.73 hourly
Essential requirements for Customer Service Advisor:
* Must be available for an informal interview mid May
* Must have lived in the UK for the last 5 years
* Must have a clear DBS check
* Must have at least 6 months experience in a call centre environment
* Must have experience in sales
Your role for Customer Service Advisor:
* Handle inbound and outbound customer inquiries via telephone and email
* Provide accurate information regarding shipments and delivery schedules
* Resolve customer complaints and issues with a professional attitude
* Maintain detailed records of customer interactions in the database
* Support sales initiatives by identifying customer needs and offering solutions
Benefits for Customer Service Advisor:
* Competitive hourly pay rate
* Opportunity to work with a globally recognized logistics leader
* Comprehensive training and ongoing professional support
* Consistent weekly shift patterns
Location: Castle Donington
Duration: Ongoing
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