Network Engineer (NOC) - Remote (UK) | 24/7 Managed Services
We are looking for a proactive, customer focused Network Engineer to join a highly skilled NOC team within a leading international technology solutions provider. Supporting customers across Finance, Manufacturing, Utilities and Retail, you'll play a key role in delivering 24/7 Managed Services excellence.
This is a primarily remote role with occasional travel to Milton Keynes, UK customer sites, and data centres.
The Role
As an all round, hands on engineer, you'll provide expert technical support across diverse MSP/MSSP environments. You'll contribute from pre-sales and solution design through to implementation and ongoing support, acting as a technical "go-to" within the team.
Key responsibilities include:
* Supporting and managing complex network, infrastructure, virtualisation and application environments
* Participating in a 24/7 on-call rota
* Incident, problem and change management within an ITIL-based framework
* Producing HLD/LLD documentation and technical plans
* Contributing to service reviews, reporting and SLA/KPI adherence
* Deploying and maintaining solutions at customer sites and data centres (occasional UK travel)
* Supporting pre-sales, solution design and technical consultancy
Skills & Experience
* Strong networking background (CCNP+ desirable)
* Cisco Nexus Switching, ASA/Firepower
* Fortinet (ideally certified), Check Point (CCSE/CCSM), Palo Alto
* Load balancing technologies
* AWS and/or Azure
* VMware (ESXi, vSAN)
* Windows & Linux Servers
* Network monitoring toolsSIEM tooling (Defender/Sentinel)
* ITIL exposure (incident/change management)
* Server rack management in live environments
If you're a technically strong Network Engineer with a "can-do" attitude and a passion for delivering exceptional managed services, we'd love to hear from you.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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