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KAUAI, part of the Virgin Active brand.
At KAUAI, we are passionate about health and wellbeing and promise to deliver the very best in food and nutrition. We serve high-quality ingredients, aiming to provide real food that is, where possible, free of GMOs, additives, preservatives, artificial colourants, and flavourants. Our goal is to make healthy eating accessible and exciting.
What qualities does a Store Manager need to join KAUAI?
* A friendly, calm, and approachable nature with the ability to act quickly and effectively
* Excellent attention to detail—nothing should escape your notice!
* Consistently acting in a safe manner, understanding the importance of safety checks and accurate record-keeping
* Confidence in your ability to lead and represent the KAUAI brand
* Ability to perform well under pressure in an organized manner
* Team-oriented mindset with a shared goal
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Manage the overall operations of the store, staff, and ensure operational excellence
* Plan and prepare work schedules, assigning duties to team members
* Ensure staff are trained, competent, and follow correct procedures
* Ensure compliance with company policies and procedures
* Address issues identified through store audits
* Maintain appropriate staffing levels
* Provide leadership, coaching, development, and motivation to staff
* Deliver excellent customer service as a people-oriented leader
* Complete management tasks and checks in a timely manner
* Maintain stock levels through ordering, receiving, and rotation
* Ensure correct portioning standards for all products and services
* Conduct regular stock takes and address variances promptly
* Execute sales promotion activities and oversee merchandise displays
* Manage controllable costs within set budgets
* Monitor expenditure and ensure adherence to budgets
* Recruit and interview General Crew and Cashiers following KAUAI recruitment processes, with HR support
* Handle customer complaints and resolve issues effectively
QUALIFICATIONS AND EXPERIENCE
* At least three years of relevant experience and/or training
* Knowledge of espresso machines is advantageous
* Understanding of food preparation
* Food Hygiene Certification
OUR PERKS
* 30 days annual leave
* Pension scheme
* 50% discount on Kauai meals during shifts
Complimentary Virgin Active membership for yourself
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