CUSTOMER SERVICE ASSISTANT - Security CSA Team
These roles involve standing for long periods and walking long distances. These roles may include working early, late and night shifts and will include working weekends and Bank Holidays.
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more!
We're continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click here.
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!
We're a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
What will you be doing?
To provide a customer-focused presence within the station on a day-to-day basis to deliver a first-class and safe station environment for Train Operating Companies (TOCs), passengers and retailers.
Key Accountabilities:
1. Provide a highly visible point of contact ...