We are seeking a dedicated and compassionate Bank Sexual Health Healthcare Assistant to join our team at the Coventry and Warwickshire Sexual Health Hub. As a Bank Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality sexual health services to our diverse patient population. Your responsibilities will include conducting non-invasive clinical tasks, such as taking patient histories, processing samples, and offering valuable information and advice on sexual health matters. You will also be instrumental in maintaining patient confidentiality, ensuring a safe and respectful environment, and helping patients access appropriate care and treatment.This role does require flexibility & drivers licence with access to a vehicle, as travel to various locations across the service in Coventry and Warwickshire will be expected. Package DescriptionAn exciting and rewarding opportunity has arisen for the role of Bank Healthcare Assistant, to join our team, at our Coventry and Warwickshire Service Sexual Health Service.Within this role, you will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: Hourly rate of £12.48 and Self-booking for shiftsHCRG Care Group is pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.Working in an environment focused on the highest clinical and quality standardsAccess to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and qualityAccess to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newslettersInnovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service usersRewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectivesThe pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality CommissionMain ResponsibilitiesFollowing completion of any relevant training, completion of competencies, and with support the post holder will be able to;Follow all policies and protocols pertaining to role, reporting any concerns or issues to lead nurses/administration manager. Provide first point of contact to patients assessed as requiring asymptomatic screening management Undertake necessary tests including phlebotomy, urinalysis and instruction to patients regarding self-testing for STI's and long-term conditions such as HIV (where required)Be willing to undergo further training that will enhance service delivery and improve outcomes for patientsUndertake microscopy following approved training to support the management of clinical symptoms and report finding to the clinician responsible for care. Assist with the correct collection and recording of specimens Offer advice and education to patients regarding safe sex practices and offer information regarding further help and advice Perform condom demonstration to clients and understand the importance of education Perform pregnancy testing and urinalysis following instruction from Clinical colleagues Assist Clinical staff as necessary including recording of blood pressure, height, weight and BMI.Please see job description attached for full list of responsibilities. The Ideal CandidateQualifications:NVQ Level 2 in Health & Social Care (or equivalent)Care Certificate (desirable)Experience & Knowledge:Recent experience working in a patient-facing or customer service settingPrevious experience within a sexual health service (desirable)Understanding of confidentiality, privacy, and dignity in careAwareness of equality, diversity, and inclusive practicesSkills & Abilities:Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teamsAble to provide individualised, empathetic care to patientsStrong organisational skills with the ability to plan and prioritise workload independentlyAttention to detail and commitment to high standards of carePersonal Qualities:Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinicsCalm under pressure with the ability to adjust to a fast-paced environmentTrustworthy, patient, and compassionateProfessional and respectful approach to patient interactionsOther Requirements:Full UK driving licence and access to a car for travel between clinic bases and outreach locationsAbout The CompanyWe change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.