JOB TITLE: Field Service Engineer - Injection Moulding Machines
LOCATION: West Midlands (can also cover UK and Ireland)
SALARY: £45k+, company car, bonus, overtime and other additional benefits
Desired Qualifications & Attributes
* Proven experience working with injection moulding machinery.
* Completed engineering apprenticeship, with relevant qualifications.
* Post‑qualification practical experience in an engineering environment.
* Strong understanding of mechanical, electrical, hydraulic and pneumatic systems.
* Experience in a field service role is beneficial (but not essential).
* Excellent fault‑finding, analytical and problem‑solving abilities.
* Confident communicator with strong listening skills.
* IT literate.
* Positive “can‑do” attitude and commitment to high‑quality work.
* Full, UK driving licence.
What You’ll Do
* Install, service, repair and carry out preventative maintenance on products.
* Provide on‑site support to customers across the UK & Ireland (with overnight stays).
* Produce high‑quality service reports and customer documentation after each visit.
* Deliver exceptional customer satisfaction through strong technical skills and a professional approach.
* Work safely and comply with company and customer Health & Safety policies.
* Be flexible with working hours to meet customer needs.