Company description: Mller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Mller which employs over 24,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Mller brand is ranked at No.7 in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: We are currently recruiting for a First Response Technician at Muller Manchester to provide quick response and technical support to optimise value creation, working within with the Muller values and standards whilst striving to continuously improve. Contract: Full Time/Permanent Shift Pattern: 4 on 4 off Days and Nights (7am7pm/7pm7am) Location: Manchester Responsibilities will include but not be limited to the following: High level problem solving capability and facilitation skills Constant recognition that the value creation is level 1 - First line support primary purpose is to support the front line teams Coaching front line team members, enabling them to solve problems Uses PDCA techniques to follow problems through to 100 year fix in real time Working closely as ONE TEAM with Rapid Response Engineers Immediate go, look, see the issue by visiting the workstation when called upon Maintenance excellence / Asset care Muller Responsibilities: Works on active OE projects continuously Looks for waste in everything that we do Actively seeks out improvement opportunities within the workplace and converts to own OE projects Owns and delivers OE initiatives and is recognised for these Utilises opportunities to improve the way we do things Collaboratively works with other team members to improve our business Can demonstrate OE contribution through PDP process Aware of how current performance impacts the bottom line Health and safety of self and others Ability to deliver on the job training (show and tell) to new colleagues Key skills and experience: - Previous food manufacturing experience - Technical acumen /qualification Compensation and Benefits: In return for your contributions to our success, Mller offers a competitive salary package. We value our people and are proud to offer a wide range of benefits: Salary sacrifice Pension scheme with Muller matching up to 8% Life Assurance at 2 x your annual salary We know its important to take time to spend with family and friends, we give you the equivalent of *5 weeks holiday. Bonus Scheme- up to 5% paid annually