About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
The Data Analyst (System Focus) will support the configuration and ongoing development of externally sourced systems, including SystmOne. Working closely with operational teams, you’ll ensure case management systems are optimised to support effective service delivery, clear pathways and high-quality data collection.
Key Duties
1. Configure, maintain and support case management systems (including SystmOne and similar platforms)
2. Act as a key systems and data contact for operational teams
3. Support the data lifecycle, ensuring data accuracy and effective reporting
4. Produce statistical reports and insights to support service delivery
5. Work in line with legislation, safeguarding, policies and procedures
6. Promote organisational values, equality, diversity and continuous improvement
About You
7. Strong IT skills with experience using Microsoft Office
8. Experience working with case management systems (e.g. SystmOne, ILLY, Halo, Theseus)
9. Strong analytical skills with excellent attention to detail
10. Confident written and verbal communicator
11. Educated to GCSE level (or equivalent), including Maths and English
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
12. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
13. Pension scheme with 4.5% employer contribution, matched up to 6.5%
14. Life assurance (3× annual salary)
15. Enhanced sick pay and family-friendly pay
16. Birthday leave and the option to buy up to 5 extra days’ annual leave
17. Professional fee reimbursement for relevant qualifications
18. 24/7 online GP access and Employee Assistance Programme
19. Recognition and long service awards via our and portals
20. £500 bonus
21. Cycle to Work scheme and Credit Union membership
22. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
23. Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
Closing Date:
2026-02-28