An exciting opportunity for a Group Credit Manager has become available at our Head Office. This role involves leading Credit Control for our group of companies, reporting to the Finance Director. The position includes overseeing credit-related activities such as risk management, developing credit policies, and managing the team. This is an office-based role at our Head Office in Shirley, near the M42.
The successful candidate will:
* Have experience working within a busy credit control team,
* Possess strong financial understanding,
* Be capable of problem-solving,
* Be confident in leading a team,
* Be self-motivated and driven,
* Have excellent communication skills to liaise with internal and external stakeholders, ensuring the success of the credit function.
Key responsibilities include:
* Act as the lead contact with Credit Insurers, monitor insured limits, submit claims promptly, and assist in renewal negotiations,
* Organize and lead monthly meetings with senior management,
* Provide management information on bad debts, debtor days, collections, and other reports,
* Manage cash collection for all Group companies,
* Ensure departmental systems and protocols are effective and enforced,
* Oversee the Credit Control Department and manage the team proactively,
* Handle credit applications and provision of PODs,
* Make major or sensitive credit decisions,
* Control credit limits and manage litigation and insolvency proceedings,
* Set and manage credit policies and credit notes,
* Assess risks for existing accounts and new credit applicants,
* Maintain strong relationships across departments,
* Review sales Terms and Conditions before approval,
* Visit customers and sites as needed.
Benefits include:
* Profit Share Bonus (dependent on company performance),
* Private Medical Insurance,
* Company pension scheme via Salary Sacrifice,
* 23 days’ paid holiday plus 8 Bank Holidays, increasing with service,
* Life Assurance Scheme,
* Health Cash Plan via Salary Sacrifice,
* Company workwear/PPE,
* Employee Assistance Programme.
About Us
With over a century of experience, we are one of the UK’s largest independent builders’ merchants, with branches across the Midlands and South-East. We supply a wide range of building materials, serving national housebuilders, local tradespeople, and DIY enthusiasts. Our focus is on reliable delivery and customer service, supported by strong supply partnerships.
We are committed to our people and communities, donating part of our profits annually to the EH Smith Charitable Trust to support local charities and nonprofits.
Our People
We foster a people-first culture that values well-being, growth, and inclusivity. We invest in our colleagues’ development and provide opportunities for personal and professional growth in a supportive environment.
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