Join to apply for the Parts Sales Executive role at TPS - Recruitment.
Who are TPS?
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. Part of the Volkswagen Group, TPS includes brands like Audi, SEAT, KODA, Volkswagen passenger cars, and Commercial Vehicles. It operates a national network of TPS Centres with a 1,500-strong workforce, fostering a motivating and inclusive environment that promotes learning and development.
Job Opportunity
What will you be doing?
* Achieve personal KPIs and revenue objectives with target customers.
* Identify parts accurately to meet customer requirements.
* Utilise product promotions to meet targets.
* Leverage potential sales opportunities within the customer base.
* Maintain product knowledge and monitor competitor activity.
* Build strong relationships with customers via phone and face-to-face visits.
* Provide excellent customer service, understanding needs, responding to requests, and advising.
* Communicate effectively regarding credit status.
* Support TPS Centre team to ensure excellent service.
* Work with the Sales Manager to meet sales targets.
* Handle calls and inquiries within KPIs using approved greetings.
* Use systems correctly for searching and ordering parts.
* Complete documentation accurately and promptly.
* Manage cash and credit transactions per guidelines.
Essential Skills
* Proven track record in building relationships and achieving sales targets in a B2B environment.
* Confident communicator with experience in fast-paced or telesales environments.
* Passionate about delivering great customer service.
* Excellent verbal and written communication skills.
* Team player with drive to meet individual and team targets.
* Attention to detail and accurate record-keeping.
* IT literate, preferably with MS Excel knowledge.
* Passion for the automotive industry.
Additional Information
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
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