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Fire customer account administrator

Gravesend
TN United Kingdom
Accounts administrator
€60,000 - €80,000 a year
Posted: 20h ago
Offer description

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Client:


Location:

Gravesend, United Kingdom


Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

5ee250317edc


Job Views:

4


Posted:

12.05.2025


Expiry Date:

26.06.2025

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Job Description:

FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Passive Fire Estimator to be based out of our Head Office in Chessington, Surrey.

Basic Salary – £27,000 per year DOE

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

What are we looking for?

You will be a driven and enthusiastic individual who is keen to be part of a growing and high-achieving team! You will be able to work as part of our team and independently, working directly with our clients and our subcontractors. This is a perfect opportunity for someone who is currently at an administrator level and wants to fast-track their career!

What will this role look like?

Support the Passive team by estimating remedial works from third party surveys, risk assessments, local authority letters, tender packages. As well as assembling quotations generated by our own surveying team.

* To log and keep track of inbound/outbound enquiries.
* To liaise with other departments and inter-business companies.
* Take customer phone calls.
* Maintain a safe working environment in accordance with our Health and Safety system

Requirements

Who We’re Looking For

* Previous experience with customer service / estimating roles.
* Tech-savvy and ability to manage complex programmes.
* Experience within the Fire & Security industry is not essential but highly desirable.

How we Attract, Reward & Retain Our Employees

* Basic Salary – up to £27,000 per annum
* Royal London Pension
* Life Assurance 4x Salary
* Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
* Employee Recognition Scheme
* Development and progression opportunities

A Little More About FAFS Fire & Security

We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the added luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include:

* FAFS Fire & Security fafsfireandsecurity.com
* Alarm Communications acl.uk.com
* Morgan Fire Protection morganfire.co.uk
* Marlowe Smoke Control marlowe-aov.co.uk
* Marlowe Fire & Security marlowefireandsecurity.com

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

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