Overview
You\'ll work with the centralised billing team to provide paralegal support to assist with all aspects of billing and housekeeping and contribute to achieving department financial targets and compliance. In the Public Law team, we\'re keen to have you on board if you are a great team player and willing to learn quickly. You\'ll have your own caseload from the beginning, providing real, hands-on experience in a law firm.
Responsibilities
* Assist the team in hitting financial targets and maintain low KPI rejections through financial awareness, expertise and monitoring case progression
* Ensure regulatory and IM standards are met and proactively manage risk by progressing files
* Achieve SLAs in the team to ensure consistent good service for internal and external clients
* Assist the team in organising work in a timely manner and consistently follow agreed processes, departmental guidelines and policies
* Raise any inefficiencies and propose potential solutions with management to support the delivery of plans
* Build and demonstrate expertise, share knowledge with the team and participate in continuous personal development
We are committed to responsible business practices and to creating a diverse and inclusive workplace where colleagues can flourish. We have established inclusion network groups to support this aim.
Our commitment to social responsibility, community investment and tackling climate change is fundamental to who we are. It includes four strands: Our People, Our Community, Our Environment and Our Pro Bono.
Onboarding and Compliance
As part of the Irwin Mitchell Group\'s onboarding process, all successful applicants are required to complete the group\'s employment screening. This process ensures new employees meet our standards in relation to honesty and integrity to protect the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre-employment screening to establish eligibility to work in the UK, including criminal record and financial checks with trusted third parties. The screening process fully complies with Data Protection and other applicable laws.
What we\'re looking for
We are seeking a Paralegal with a friendly, enthusiastic and can-do approach who is well-motivated. Ideal candidates will have:
* Good attention to detail
* Proficiency in Microsoft Excel
* Strong written and verbal communication
* Experience working to SLAs and KPIs
* Knowledge of Legal Aid, CCMS and Law Costs
* Ability to motivate others to deliver and exceed objectives
* Empathy and compassion to help guide clients through challenging personal circumstances
* Previous paralegal experience is desirable
We are a national law firm with a local reach. We aim to create a friendly and inclusive environment where everyone can feel part of the team and make a difference for our clients and communities.
Benefits and Working Style
* 25 days of holiday plus bank holidays (you can buy up to 35 hours of extra holiday)
* Generous and flexible pension schemes
* Two volunteering days per year for a chosen cause (fully paid)
* Westfield Health membership, with access to medical services and Aviva Digital GP services
* Well-being initiatives and Flexible by Choice for hybrid working where appropriate
* Recognition as one of the Best Workplaces for Wellbeing for Large Organisations (2024)
We are happy to discuss how we can support you to work in a way that suits you, the team, clients and regulators. For more information, please speak to a member of our Recruitment and Onboarding team.
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