Job Description
Job ID: AD43
Job title: Branch Operations Manager
Industry: Merchants
Location: Surrey
Hours: Mon – Fri 06:30 – 16:30, every other Sat 07:00 – 11:00
As an Operations Manager at our thriving roofing merchants, you’ll be at the heart of a fast-paced and dynamic industry, ensuring the seamless flow of operations from supply chain management to customer service excellence. This is a hands-on leadership role where you’ll oversee stock control, logistics, and team performance, driving efficiency and profitability while maintaining our reputation for top-quality products and service. If you thrive on problem-solving, optimizing processes, and leading a motivated team, this is your opportunity to make a real impact in a growing business.
WHY YOU SHOULD APPLY!
* Secure Your Future – Enjoy a generous pension plan to help you plan for the years ahead.
* Premium Healthcare – Private healthcare coverage to keep you and your loved ones feeling your best.
* Work-Life Balance – 25 days of holiday per year plus bank holidays, giving you plenty of time to relax and recharge.
Main responsibilities of the role include but are not limited to:
HEALTH AND SAFETY
* Take full responsibility for all areas of health and safety and enforce all company and branch procedures.
TRANSPORT
* Scheduling deliveries and collections from the sales team.
* Fleet compliance.
* Truck downloads monthly.
* Driver card downloads weekly.
* Organising PMI schedules and services for all trucks + MOT.
* Keeping driver files maintained, including vehicle and crane daily checks.
* Speeding reports.
* Covering maintenance and breakdowns, call outs.
* Fuel levels and fuel cards, for use at selected fuel cards and garages, add blue and screen wash levels – order if required.
* Driver accident and incident reporting.
* Agency cover when necessary, including insurance forms and licence info.
* Driver CPC training with QDL scheduling.
* Monitoring of the tracker system.
BRANCH SITE
* Daily health & safety walk with yard manager.
* Paperwork compliance.
* PPE.
* Distribution of pick notes and IBTs to warehouse employees.
* Controlling order of picks to ensure timely operation and operating procedures are followed.
* Pick note checking and signing off by yardman and then signed off by Operations Manager on all customer and BT deliveries.
* Checking goods in and placing in correct location.
* Ensuring accurate pallet quantities and weight limits are not exceeded.
STOCK MANAGEMENT
* Support branch manager with stock taking of the weekly six and sixteen quarterly templates, including data entry, problem solving, and correction.
* Monitoring stock min and max levels and supporting branch manager where necessary.
BRANCH SUPPORT
* Involvement in sales, including answering phones, chasing quotes, and supporting branch manager to maintain an excellent customer experience, always maintaining high health and safety standards.
Pension, private healthcare, 25 days holiday per year plus bank holidays. All applications are dealt with in the strictest confidence.
Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants, and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates.
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