Overview of role:
• To provide customer service and sales support within a busy team ensuring customers’ expectations are exceeded at all times
• To process and manage incoming orders and enquiries timely and accurately
• To support to the external area sales team with administration
• To liaise with hub colleagues with to ensure excellent customer service is achieved.
Sales Coordinator
Salary NMW to £28,334 depending on experience
Company profit bonus 25 days holiday, plus bank holidays
Big birthdays ending in a zero, receive an additional holiday
Free personalized well-being plans, access to high street discounts
Employee Assistance programme
Health Cash Plan
Hours of work are 9am to 5pm, 35 hours per week.
At Playdale Playgrounds we are a dynamic, international business currently in 50 countries, that design, manufacture and install fun, exciting, outdoor playground equipment. Our #Team pride themselves on making children smile all over the world. If you are an ambitious and passionate individual with a drive to create a positive customer experience, then we may be just what you are looking for as we have a 4.6 out of 5-star rating from our customers and a Net Promoter Score of 92.
We are looking for enthusiastic new talent to join our Playground Sales Team here in Haverthwaite, which is nestled in the South of the Lake District.
The role:
•First point of contact for customer calls and email enquiries up to the point of processing order ensuring we surpass the quality and customer expectations.
•Generation of precise and timely sales quotations.
•You will provide effective, timely and accurate support to your appointed team to achieve daily/weekly targets.
•Maintaining CRM, ensuring customer information is recorded timely, clearly and concisely.
About you:
•You should be able to demonstrate to us that you have a strong feel for the products we make and a passionate desire to communicate their benefits to our customers.
•You should be self-motivated and organised, having the ability to work in a demanding environment to enable you to work within tight deadlines to allow us to be flexible to meet the needs of our clients.
•You should be able to demonstrate your excellent customer service, organisational, planning and inter-personal skills.
•Our ideal candidate should be competent in Microsoft packages and have good numeric skills.
•The ideal candidate will be able to work as part of a team and have a cheerful, outgoing personality.
We are committed to creating an inclusive working environment for everyone. We especially encourage applications from all underrepresented groups. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability