About LexisNexis Risk Solutions LexisNexis Risk Solutions is a trusted partner in risk assessment. Our Business Services vertical offers solutions that help businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. We address challenges in Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. About the Role Is responsible for manually tracing individuals and re-uniting them with our clients, processing files through our internal database and ordering certificates from registry offices. Responsibilities Trace individuals to reunite them with our clients using a variety of internal and external platforms Order certificates from registry offices and consolidate the expenses Process large data files through internal systems and ensure deadlines are met Receive, distribute and record post, data entry and filing Create projects on our internal systems and ensure the data submitted by clients meets our minimum requirements Securely send files to clients and ensure invoices are created correctly Take inbound and outbound telephone calls in order to re-engage individuals with our clients Peer review colleagues’ work Engage with and support key stakeholders from across the business Perform other duties as reasonably assigned Requirements Is curious and keen to learn and develop new ideas, skills and knowledge, acting on feedback to improve and looks for developmental opportunities in day-to-day work Invests time and energy in self-development (professional qualifications, relevant reading, networking meetings, etc.) Is able to understand, analyse and resolve core issues within own role and works with others on solving complex problems and issues Looks for opportunities to develop new ideas or thinking within own role and e xperiments with new ideas as part of role Demonstrates effective conversational skills, including active listening and questioning Deve lops co-operative working relationships within the team Considers how own style affects others and tailors interactions accordingly Looks for ways to develop mutually beneficial relationships across teams Builds effective relationships and bring enthusiasm to the team, leading by example and performing at high levels Drives for results, works hard to achieve objectives Learn more about the LexisNexis Risk team and how we work &xa;&xa;&xa;&xa; &xa;&xa;&xa; &xa;&xa;&xa;&xa;&xa;&xa;&xa;&xa;&xa;&xa; We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .