Company Overview
The Old Bell Inn Hotel Restaurant is a 1 rosette well established hotel, restaurant and bar that has been family run for 26 years. It accommodates 80 to 100 guests at a time, offering a vibrant dining experience. We pride ourselves on delivering excellent service and quality food in a welcoming environment.
Summary
Are you a people person with a passion for delivering outstanding customer experiences?
We are seeking a dedicated Front of House Manager to lead our front-line team and ensure every guest receives a warm welcome and excellent service from the moment they arrive.
Responsibilities
* Oversee daily front of house operations, ensuring a smooth and professional service at all times.
* Lead, train and manage a dynamic team to deliver exceptional customer care.
* Maintain high standards of customer service and hospitality.
* Act as the first point of contact for guests, handling enquiries, complaints and special requests with efficiency.
* Work closely with kitchen staff to ensure timely food service.
* Monitor cleanliness and organization of all areas to maintain a welcoming environment.
* Assist in the delivery and storage of beverages and supplies and collaborate with front of house staff to fulfil beverage orders efficiently and assist with ordering supplies as needed.
* Implement health and safety regulations within the restaurant.
* Be in charge of scheduling staff shifts in a timely manner.
* Requirements
* Previous experience in front-of-house leadership role is essential.
* A natural leader with strong communication and interpersonal skills.
* Impeccable organisational abilities and attention to detail.
* Knowledge of food safety regulations and best practices.
* Ability to work efficiently in a fast-paced environment.
* Calm under pressure and solutions-focused.
* A passion for hospitality and a positive can-do attitude.
* Be a welcoming face to our customers and deliver a friendly and attentive service to them, ensuring all other staff follow your lead.
* What We Offer
* A supportive and friendly working environment
* Opportunities for growth and professional development.
* Staff discounts.
* Tips
* Company pension scheme.
* The chance to be part of a team that truly values people and service excellence.
* Staff meals
If you are passionate about working in hospitality and enjoy being part of a dynamic team, we invite you to apply for this exciting opportunity and position as Front of house manager at The Old Bell Inn Hotel & Restaurant today
Job Type: Full-time
Pay: £14.00-£18.00 per hour
Expected hours: 40 – 60 per week
Benefits:
* Company pension
Work Location: In person