Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies?
We are looking for an Account Manager to join our South Region. You will be responsible for managing our counter in Fenwick, Bentall Kingston. Your role will include implementing effective weekly business plans, maximizing retail performance targets, and being solely accountable for the sales and performance of the account. Additionally, you will have opportunities to connect in London, recruit new customers, and host on/off counter animations to enhance customer experience.
Main Responsibilities
To achieve sales by using La Prairie's selling and training guidelines:
* Achieve targets and business plan effectively, including creating outreach opportunities and partnering with your host store to offer the ultimate La Prairie experience
* Conduct daily traffic stops in-store to recruit prospective clients
* Invite customers for skincare consultations: listening and identifying their needs
* Organize external events to generate sales and recruit new clients
* Ensure the counter is maintained to exemplary standards and communicate effectively with all relevant La Prairie departments
Qualifications
Applicants must demonstrate the following skills and experience:
* Exceptional service mindset, with a passion for providing outstanding client service
* Strong retail experience
* Passion for beauty and skincare, with an affinity for luxury and striving for excellence
* Strong business acumen to drive sales beyond objectives
* Ability to connect and engage with discerning clients, building personal relationships through excellent interpersonal skills and authentic customer service
* Ability to build relationships within the store to find new opportunities
* Team player with diverse thoughts and opinions
* NVQ Level 3 in Beauty Therapy is desirable
In Return, La Prairie Offers:
* A competitive salary with a new commission scheme
* 33 holiday days (including bank holidays), pro-rated
* Generous product allocation and discounts
* Long Service Awards starting after 3 years
* Access to new launches
* Contributory pension scheme with 5% employer contribution
* Employee referral bonuses
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