Medical Receptionist / Administrator
Position: Medical Receptionist / Administrator
Location: Stapleford, Nottingham NG9
System: SystmOne
Contract: Short-term cover
Our client is seeking an experienced, highly organised, and patient-focused Medical Receptionist/Administrator to support the team during December and early January. This role requires someone proactive, adaptable, and confident working in a fast-paced primary care environment.
Working Hours
23th December: 08:00 – 18:30
30th December: 08:00 – 18:30
31th December: 08:00 – 18:30
2nd Jan: 08:00 – 18:30
Additional hours may become available.
Experience using SystmOne is essential.
Main Duties
Greeting and assisting patients in person and over the phone
Managing appointments and patient queries
Processing clinical and administrative tasks
Handling prescription requests and supporting daily workflow
Ensuring accurate data entry and maintaining patient confidentiality
Supporting clinicians and integrating with the wider practice team
Skills & Attributes Required
Excellent customer service and communication skills
Ability to empathise and remain calm under pressure
Strong active listening skills
High attention to detail and accuracy
Effective organisational and prioritisation skills
Confident problem-solving abilities
Professional telephone manner
Positive attitude, reliability, and a good sense of humour
Ability to work well within an established team
Ideal Candidate Someone with previous experience in a GP practice or medical reception environment, confident using SystmOne, and able to hit the ground running.
To enquire, please email Eleanor on (url removed) or call (phone number removed)