Our premium brand Automotive client is currently recruiting for the following role:
Project Manager - Customer Experience - £35/hr (Inside IR35) - Warwickshire & Hybrid - 6 Months (potential to extend)
Purpose of the Role
Drive the successful delivery of the Customer Experience (CEX) Unity programme by managing timelines, dependencies, risks, stakeholder alignment, and programme governance meetings across multiple CEX workstreams.
Key Responsibilities
- Support the end-to-end delivery plan for CEX Unity, ensuring milestones are met across system integration, org design, process mapping, change management and comms activities.
- Working closely with the Programme Manager, support with the coordination of activities across Business Analysts, Change Analysts, Organisation Design, People Partners and CEX project leads.
- Facilitate cross-functional collaboration across CEX teams and with Regional/Market and other Commercial/Enterprise teams as required.
- Track and manage risks, issues, and dependencies, escalating where needed.
- Support the establishment and running of programme governance meetings.
- Support the creation and maintenance of project artefacts including project charters, project plans, RAID logs, and delivery dashboards.
- Support planning and preparation for (phased) implementations, transitions and go-lives.
- Ensure alignment throughout CEX Unity
Skills & Experience
- Proven experience in project management within transformation or system integration programmes.
- Strong delivery mindset with ability to manage ambiguity and shifting priorities.
- Excellent senior stakeholder management and communication skills.
- Familiarity with organisation design, change management, and CEX strategy.
- Proficiency in project tools (JIRA, Confluence).
- Workshop facilitation.
Desirable Attributes
- Calm under pressure, with a proactive and solution-oriented approach.
- Able to work independently and collaboratively across teams.
- Experience in automotive, digital, or customer experience domains is a plus.
Additional information:
This role is on a contract basis and is Inside IR35.
The services advertised by Premea Limited for this vacancy are those of an Employment Business.
Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors