As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti has a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's top 20 Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, you join a passionate and inclusive global team with a caring, performance-driven culture. You will grow surrounded by supportive colleagues, with results recognized and rewarded. Benefits include:
* Extensive onboarding, training, and company events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contributions.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for successful candidate referrals.
WHAT YOU NEED IS:
Qualities for an Account Manager include:
* Customer-facing or sales experience in any industry.
* Solution-oriented approach to uncover customer pain points and needs.
* Values alignment: commitment, teamwork, courage, and integrity.
* Resilience and adaptability across all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills and ability to work autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
WHO SHOULD APPLY?
We value diverse backgrounds; some of our best account managers started with no experience. Success depends on teamwork and ability, not background. Please apply only for roles suited to your skills. The application involves uploading your CV, answering short questions, and completing online assessments and a pre-recorded video interview. If selected, you'll meet with a Regional Manager, participate in a day-in-the-life 'field ride,' and have a final interview with a Sales Director, with expenses paid for travel. If no current roles fit, you'll be in our talent pool for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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