Customer Service Agent
Location: Heathrow Area
Working Hours: Monday - Friday, 08.30 AM - 5:30 PM
Salary: Circa. £30,000 per annum for the right person
Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports.
You will be responsible for coordinating the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently and you will occasionally drive the company van to drop off pets at Heathrow Airport. You will collaborate with team members to ensure seamless operations and excellent customer experiences.
Requirements:
A genuine love for animals and a friendly, approachable demeanour.
Strong communication and interpersonal skills.
FULL UK DRIVING LICENCE with the ability to drive the small company van as rarely needed.
No prior air freight experience required; full training will be provided.
Excellent organisational skills and attention to detail.
Ability to work well in a team-oriented environment.
What’s On Offer:
Comprehensive training in all aspects of the pet export process, providing valuable air freight experience.
A supportive and pet-friendly work environment.
Opportunities for growth and advancement within the company.
Note: Due to the nature of the job, a love for animals is essential, as you will be working in an environment with pets present so no allergies, please but lots of pet cuddles