Overview
Customer and Trading Manager – Nightshift. This role leads overnight replenishment and store operations, ensuring product availability, safety standards, and smooth daily operations while supporting a strong customer experience.
What you’ll be doing
* Leading a team overnight to deliver all replenishment activities across the store, prioritising deliveries, organising the warehouse, and replenishing shelves.
* Often, you will run a full store operation overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store.
* Ensuring standards are brilliant by morning so we’re ready to serve our customers.
* People management as a big part of the role, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay accuracy.
What makes a great nightshift manager
* Comfortable with nightshift work and adaptable to the physical and mental impacts of these shift patterns; committed to providing a safe and healthy environment for the team.
* Previous line management responsibilities in a fast-paced, operational environment.
* Resilient to the mental and physical demands of working nights.
* Provides brilliant customer service and coaches a team to do the same.
* Experience delivering and monitoring KPIs or other performance indicators.
* Ability to manage disciplinaries, performance issues, or other employee relations matters.
* Leads operations and is comfortable working alone in the absence of more senior management.
* Incorporates inclusivity at the heart of everything they do.
Working for us has great rewards
Salary will be dependent on experience as well as store size, complexity and location. We offer a range of benefits for our managers, including:
* Discount card – 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. Increases to 15% at Sainsbury’s every Friday and Saturday, and 15% at Argos every pay day.
* Annual bonus scheme based on performance.
* Free food and hot drinks for colleagues in all stores.
* Generous holiday entitlement, maternity and paternity leave.
* Pension – employer contributions match 4-7.5%.
* Sainsbury’s share scheme – potential to invest at discounted rates.
* Wellbeing support – access to emotional support, counselling, legal and financial advice.
* Colleague networks – opportunities to connect with others to fulfil potential.
* Cycle to Work scheme – hire a bike and cycling equipment with tax and NI benefits.
* Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop
We are committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We provide resources and networks to support teams and development opportunities, including mentorship, training, and career progression. We celebrate diversity through initiatives and events and strive to remove barriers for colleagues. If you’d like to learn more, please review our commitment to inclusivity.
If you require any reasonable adjustments during the application or interview stages, please let us know and we will support you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Retail
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