Proftech Talent is searching for a Customer Service Assistant Manager in Tamworth. You'll lead a customer-focused team, ensuring efficient handling of all enquiries and complaints. Responsibilities include coaching Team Leaders, performance reviews, and managing service delivery against KPIs. Ideal candidates have a proven track record in a supervisory role, strong leadership skills, and experience in customer service management. The position offers a salary of £30,000 - £35,000 with benefits, including a health cashback plan and pension scheme.
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