Overview
We currently have a fantastic opportunity for an experienced Manager who feels ready to take the next step to develop their career, leading the team as Branch Manager for our ITS Trade counter, in Chelmsford, Essex.
ITS are one of the largest independent power tool suppliers with a hugely successful online presence and retail operation, with ambitious plans for future growth and development. The company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure that is supportive and keen to encourage internal progression.
If you think you have the drive and passion to excel in this role and have the appropriate skills and experience, we would love to hear from you.
The Role
Be the focal point of the store. Manage the store your way to push boundaries, identify new opportunities and deliver the highest possible sales and customer service experience. To manage the day-to-day running of the branch by leading and motivating your team in providing excellent customer service whilst offering advice on our products, offers and promotions. Maximising sales opportunities and profits by ensuring high standards of visual merchandising, stock control and security procedures are achieved.
Responsibilities
* Be the focal point of the store and manage the day-to-day running of the branch.
* Lead and motivate the team to provide excellent customer service and advice on products, offers and promotions.
* Maximise sales opportunities and profits through high standards of visual merchandising, stock control and security procedures.
Qualifications / Experience
* Experience within a retail or customer service environment.
* An understanding or experience with power tools or relevant products would be an advantage.
* Experience leading, managing and motivating a team.
* A customer-oriented attitude and be confident, motivated and able to use initiative.
* A pleasant, helpful and optimistic attitude and the ability to form strong working relationships across a variety of business functions.
* A high level of commercial awareness, accuracy and attention to detail.
* The ability to work as a valuable team leader, actively supporting others and having a flexible can-do attitude.
Benefits
* 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days
* Employee Discount
* Employee Assistance Programme
* Free on-site Gym
* Free secure on-site parking
* Great facilities with free tea/coffee
* Company & ad-hoc team social events
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
Note: This description reflects responsibilities and requirements for the role and may be subject to change. Please review for updates during the application process.
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