Are you looking for an opportunity to progress your retail career? We’re looking for a Supervisor to join our home & fashion store team in Livingston, so we could be the perfect match! What does this role involve: As a Supervisor, you will support the store management team by inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values. Our Supervisors contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for: Experience in customer service in a senior sales assistant role, ideally in fashion retail Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers