The Rewards and Benefits on offer;
* Supportive team culture.
* Development and progression opportunities.
* A role where your decisions make a real impact.
* Monday - Friday 9.00 – 5.00 (1 hour for lunch)
* 25 days holidays + bank holidays increasing to 28 after 5 years
* Pension – Employee 5% and Employer 3%
* Parking on site
* Death in service 3 times salary
* Employee Assistance programme
* Discount platform
* Day off for your birthday
* Free flu jabs for anyone that wants to have them
* Cycle to work scheme
* Salary sacrifice Season ticket for the metro
* Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period)
The Company you’ll be working for;
MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you! Please apply for an immediate response.
The Role you’ll be doing;
* Manage a caseload of motor claims and settle them promptly.
* Handle AD/TP, Credit Hire, and PI claims within authority limits.
* Make accurate liability decisions and maintain quality file records.
* Communicate with policyholders, third parties, solicitors, engineers, and brokers.
* Identify potential fraud and manage litigated claims.
* Proactively capture third parties to reduce claim costs.
About You;
* Previous experience in Motor Claims is essential
* Strong communication skills.
* Confident decision-making ability.
* Good understanding of motor liability and litigation.
* Ability to prioritise and work under pressure.
* A proactive, team-focused approach.
* Organised and proactive in progressing claims.
* Provides solutions and demonstrates initiative.
* Acts as a role model and continuously develops skills