Sales Account Coordinator circa £30-36,000 + very dep on experience +Bonus and excellent benefits
Global Manufacturer Tredegar area
Are you ready for this great opportunity?
Newly created office based Sales Account Coordinator role.
You will be experienced in the sale and support of company products to OEM and Aftermarket customers. You must have experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Admin skills
Training available as required. Early finish on Fridays
· Internal support and maintenance of customer data bases.
· Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues.
· Anticipate possible delays or complications, communicate to management where appropriate and plan strategies to avoid or minimise them.
· Support the Sales Manager in maintaining OEM Customer accounts, including but not limited to: Contract maintenance, maintain and improve OEM margins, preparation of cost and cost analysis
· Preparation of Customer tooling quotes, co-ordination of tooling invoicing and following through to completion of payment
· Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team
· Analyse Customer forecasts on a monthly basis and co-ordinate the internal or Customer communication actions as needed
· Responsible for maintenance of the Info@ e-mail enquiry system and response to general sales enquiries
· Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaint
· Participation and co-ordination of sales promotional activities, including trade exhibitions
· Be able to access and interrogate customer web bases/ E.D.I. scheduling systems.
· Liaison with materials and production departments to define order availability
· Training of other team members in areas of particular expertise
· Occasional customer visits
· Participation of selected NPR / NPI / ECN programmes when required
· Support in the generation of marketing information, including sales material, promotion, marketing intelligence and competitor analysis
This is not an Administration role
Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon