Overview
Night Porter role at Malmaison in Dundee. Fixed Term Contract | £12.50 Per Hour, Casual Hours. Open to a range of shifts and days.
About The Role
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. As guests sleep, the Nights team keep operations running smoothly. Your responsibilities include managing the Food & Beverage Department during the night, welcoming guests in a friendly and helpful manner, and keeping public areas immaculate. You will clean public areas and prepare meeting and event spaces for the next day.
You will also assist guests with luggage, handle inquiries, and carry out nightly Health and Safety audits. You should be organized and an excellent communicator.
Experience: Experience in a similar role is beneficial; night shift experience is essential.
Work Pattern: We are open 7 days a week, 365 days a year, with a range of shifts and days. Shift patterns and contracted hours can be discussed at interview.
Career Progression: Successful candidates can progress to Night Supervisory or Assistant Night Management roles.
Responsibilities
* Oversee hotel operations at night and ensure brand standards are maintained
* Manage guest expectations and assist with luggage
* Clean and maintain public areas; prepare meeting and event spaces for next day
* Assist guests with inquiries and safety audits
* Communicate effectively with team and guests
Qualifications
* Experience in a similar role is beneficial
* Experience of night shift work is essential
* Excellent communication and organizational skills
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night
* Discounted Friends and Family Room Rate (50% off best available rate)
* 35% off dining in Brasseries and Bistros
* Fully funded Apprenticeship programmes and brand training
* High street discounts and a range of staff benefits
* Cycle to work scheme
* Healthcare Cash Plans
* Referral schemes up to £1500
* Uniform provided
* Wellness and national campaign days
* Wagestream pay access options
* Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
* Support from an Employee Assistance Programme (24/7)
Our Sustainability Goals
* 100% renewable electricity usage
* Minimum 70% waste recycled across hotels
* Chemical-free cleaning in bedrooms and public areas; eco-friendly kitchen systems
* Volunteer to work for sustainable charities (2 days per year on full pay)
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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