Overview
Position Summary:
Responsible for technical user support and security in the company's local area networks. Maintains hardware and software on the company's network servers and user workstations. Monitors and controls data communications equipment and software
Responsibilities
Key Accountabilities:
1. Controls security in the local area network including creation of passwords and allocation of access rights for users to data files and applications.
2. Controls access rights to the company's electronic mail system.
3. Installs, configures and monitors file and application servers on the local area network; Performs hardware and software installation and maintenance.
4. Installs and tests hardware and software for workstations, printers, and other peripheral devices in employee work areas; Diagnoses causes of failures and performs corrective or preventive maintenance.
5. When necessary co-ordinates service calls to outside vendors, reporting problems and assisting with the repairs.
6. Operates data communications hardware/software, i.e. routers, modems, and servers.
7. Assists employees in operation of computers, printers and other peripheral equipment.
8. Keeps an up to date hardware and software inventory, and performs other administrative tasks required by Information Services & Support standard procedures.
9. Assumes direct responsibility for areas assigned by IT Manager, including supervision of Network Administrator(s) assigned to the area
Budget managed (if applicable): N/A
Internal Networking/Key relationships:
10. To be determined based on department needs
Skills & Capabilities:
11. Ability to troubleshoot hardware/software malfunctions and perform repairs is required.
12. Capability to manage resources and prioritize tasks in the assigned areas of responsibility is key.
Qualifications
Min Knowledge & Experience required for the position:
13. Duties necessitate a working knowledge of computer hardware and operating systems, servers, computer networks, and peripheral equipment.
14. Bachelor's Degree in a related technical subject, or five years of experience in a similar position are required.
International Mobility: Required: no
Travel requirements:
15. <5% of time
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.
We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen