Responsibilities
* To undertake a range of tasks including day to day administration, and handling documents for all hiring clubs
* To assist in marketing the centre and its activities and to contribute to the maintenance of its good reputation and appearance
* To deal with customer enquiries by email, telephone and within the centre
* To receive and take customer bookings for specific programmes and events
* To receive and administer cash, cheque and/or chip and pin payments from customers for bookings, admission and goods
* To complete the daily reconciliation of stock and monies taken
* To deal with customer queries and complaints and respond appropriately
* To provide general information and advice regarding the centre's programmes of events and activities
* Place any sports centre orders with the main school office where relevant
* To assist in the preparation, setting up and dismantling of all related sports and events equipment, as dictated by the centre programme
* To be a nominated key holder for the facility
* To report any health and safety matters and any remedial action taken to the manager or other person in authority at the earliest opportunity
* To maintain an understanding and knowledge of the emergency evacuation procedures and other health and safety procedures relevant to the post
* To undertake appropriate training e.g. First aid at work qualification
* To ensure all first aid equipment is in correct order and in date
* To liaise, where appropriate, with school premises and administrative staff
* Any other duties, commensurate with the post, which may be required from time to time
Pitch Co-ordinator Activities
* Open toilets, changing rooms, pitch supervisor hut
* Open single gate to the viewing area for the pitch
* Check the pitch for litter and ensure area is safe
* Check pitch equipment and set up as necessary
* Switch on lights at the Sports Centre as required
* Supervise pitch whilst in use
* Ensure spectators are standing in the viewing area, or in the concrete recesses only
* Supervise all spectators
* Enforce no smoking/vaping anywhere on the school site
* Enforce no dogs on the school site
* Provide first aid cover and support for any hiring clubs
* Closing procedures include clearing the 3G pitch of any lost property and litter
* Ensure all pitch equipment is left tidy
* Check changing rooms and toilet for lost property and litter
* Sweep changing rooms and toilet area
* Lock supervisor hut, changing room and toilet
* Switch off pitch lights at Sports Centre
* Lock main Sports Centre gate if required at the end of the shift
Lettings & Sports Centre Activities
* To supervise lettings within regular shifts, responding to user needs as necessary. Supervision of lettings outside of regular shifts may be required at certain times
* The supervision of lettings will include setting up and clearing down, before and after lettings, ensuring the school is left clean, safe and secure
* To prepare the school premises and site for extra-curricular school activities and lettings
* To clean and restore areas used by hirers, upon completion of activities, to ensure the areas are ready to school use the following day
* To lock up area and ensure windows closed after the letting
* Key holder responsibility for the school
* Administration related to hire activities, as required
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