Job description
Overview
Qualitas is dedicated to providing high-quality support services to vulnerable individuals. We strive to create safe, stable, and supportive environments for the People We Support to help them achieve their full potential and improve their quality of life.
As a Support Officer you will play a crucial role in supporting the People We Support to sustain their tenancies and live independently. You will provide tailored support, advice, and assistance to individuals and families in need, helping them to overcome challenges and access the necessary services and resources.
Key Responsibilities
· Undertake initial assessments and support referrals.
· Conduct comprehensive needs assessments and develop individualised support plans.
· Provide advice and assistance on housing options, benefits, and financial management.
· Support the People We Support in accessing healthcare, employment, education, and other community resources.
· Work closely with housing providers, local authorities, and other agencies to coordinate support services.
· Monitor and review progress, adjusting support plans as necessary.
· Maintain accurate records and documentation in accordance with organisational policies and procedures.
· Advocate on behalf of the People We Support to ensure their rights and needs are met.
· Participate in team meetings, training sessions, and professional development activities.
Qualifications & Experience
Relevant qualification in social work, housing, or a related field (preferred but not essential).
· Experience in a similar role, providing support to vulnerable individuals and families.
· Knowledge of housing legislation, welfare benefits, and support services.
· Experience with Anti-Social behaviour is desirable.
· Strong interpersonal and communication skills.
· Ability to work independently and as part of a team.
· Excellent organisational and time-management skills.
· Proficient in using Microsoft Office and case management software.
· Full UK Driving License with Business Insurance
Benefits
· Competitive salary of £26,624.00
· Paid Birthday Day Off & Gift.
· Ongoing training and professional development opportunities.
· Supportive and inclusive work environment.
· Opportunities for career progression within the organisation.
· Employee Assistance Programme - Health and wellbeing support for staff.
· Refer a Friend scheme
· Celebrate your anniversary - vouchers after 2 & 5 years of service
· Christmas bonus - vouchers for all staff members.
· Annual staff awards
· Monthly prize draw
· Employee Cash Plan & Death in Service Benefit
For further information or an informal discussion about the role, please contact Eddie Rimmer on
Qualitas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-Time 40 Hours, Permanent
Pay: £26,624.00 per year
Benefits:
* Company pension
* Employee mentoring programme
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
Schedule:
* On the road supporting tenants in the Derby area
* Working schedule to be discussed
Work Location: In person
Job Types: Permanent, Full-time
Pay: £26,624.00 per year
Benefits:
* Company pension
* Health & wellbeing programme
* Life insurance
Work Location: In person