Overview
Reporting Line: Head of Data Science and Engineering
Contract type: Permanent
Grade: 3A
Location: London/Chesterfield/Hybrid
What to expect
The Data Scientist is a key member of the Data & Analytics team, responsible for the delivery of functional strategies, always modelling the Post Office behaviours and demonstrating a Postmaster first mindset.
The Data Scientist will work closely with the Head of Data Science and Engineering to set the direction for data science across Post Office, prioritising high value use cases, to design, develop, and productionise models that improve revenue, cost efficiency, and risk management.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
* 27.5 days annual leave that increases with tenure
* Up to 18% on target bonus opportunity
* Income protection after 12 months service
* Full support from our employee assistance programme and access to our employee benefits platform
* Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
* Experienced strategic data professional with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional strategy to achieve business objectives.
* Substantial experience in establishing successful, cross functional, stakeholder relationships.
* Demonstrable experience of delivering projects to achieve key objectives.
* Proven leadership of data science teams delivering production models and measurable benefits in complex environments, including low data maturity contexts.
* Hands on experience building models and services on AWS, for example SageMaker, Glue, Athena, Redshift, Lambda, Step Functions.
* Strong record of experimentation design, A or B testing, champion and challenger approaches, and causal inference where appropriate.
* Evidence of POC development and end to end productionisation with robust monitoring, governance, and support.
* Commercial acumen with experience building value cases, benefits frameworks, and translating insights into financial and operational outcomes.
* Experience in retail or branch network operations is strongly preferred.
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.
If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk
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