What you’ll be doing:
* Plan and coordinate the delivery of an online picking and delivery team to ensure the success of the in-store online service.
* Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all online and in-store customers.
* Collaborate with other managers to ensure the overall store's shopping experience is successful.
* Manage people by overseeing performance, capability, conducting disciplinary actions, and ensuring accurate scheduling and pay.
Our online teams work early mornings, typically from 04:00 to 08:00, to pick items for deliveries.
What makes a great online manager:
* Previous line management experience in a fast-paced, operational environment.
* Provides excellent customer service and coaches the team to do the same.
* Achieves KPIs or other performance indicators.
* Handles disciplinary, performance, or employee relations issues effectively.
* Leads operations confidently, even in the absence of senior management.
Working for us has great rewards:
Salary depends on experience, store size, complexity, and location. We offer a range of benefits including:
* 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increased discounts on Fridays, Saturdays, and paydays.
* An annual bonus scheme based on performance.
* Free food and hot drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer contributions.
* Sainsbury’s share scheme at discounted rates.
* Wellbeing support including emotional, legal, and financial advice.
* Colleague networks for support and development.
* Cycle to Work scheme for bikes and equipment.
* Offers on gym memberships, restaurants, holidays, and retail vouchers.
An inclusive place to work and shop:
We are committed to inclusivity, offering support and development opportunities for all colleagues, celebrating diversity, and ensuring everyone feels welcome. For more information on our inclusivity initiatives, please visit here.
If you require reasonable adjustments during the application or interview process, please let us know, and we will support you.
Leading in our stores:
Our management teams are the driving force behind our stores, leading with boldness, passion, and opportunity. They empower teams to excel daily, ensuring product availability, safety, and seamless operations, making shopping rewarding for customers and work fulfilling for colleagues. This is how we bring our purpose to life, one action at a time.
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