Make a Difference Every Day
Are you looking to make a positive difference in people’s lives by delivering a responsive, respectful and transparent service that puts customers at the heart of everything you do?
Do you take pride in doing a quality job right the first time?
We’re looking for an enthusiastic, skilled and customer-focused Multi-Trade Operative to join our In-House Maintenance Team — professionals who care deeply about providing safe, well-maintained homes and excellent customer service.
In this role, no two days are the same. You’ll be trusted and empowered to use your expertise to deliver high-quality repairs and maintenance, ensuring our properties remain places that our customers are proud to call home
About the Role
You’ll carry out a wide variety of repairs and maintenance work across our homes in the Bristol area. Tasks will include carpentry, plumbing, plastering, painting and decorating, tiling, and general building maintenance — all completed to a high standard, safely and efficiently.
Your focus will be on delivering right-first-time repairs and providing a professional, respectful and transparent service. You’ll work closely with colleagues across the organisation to provide a seamless, first-class responsive repairs service that meets the expectations of the Social Housing Consumer Standards — ensuring our homes are safe, our customers are listened to, and our services continuously improve through feedback and collaboration.
What We’re Looking For
We’re seeking someone who takes ownership of their work, communicates clearly, and works well both independently and as part of a team.
You’ll need to demonstrate:
* Proven experience in multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating or similar)
* A strong focus on quality, safety and customer service
* The ability to diagnose and solve problems effectively
* Excellent communication skills and a professional, respectful approach when working in customers’ homes
* A full UK driving licence
Why Join Us
You’ll be joining a trusted, supportive and professional team that’s proud of its work and its reputation. We believe in empowering our people, listening to customers, and working together to deliver safe, high-quality homes and excellent service.
If you’re skilled, reliable, and customer-focused — and want to be part of a team that makes a real difference — we’d love to hear from you.
You'll also get access to the below benefits too:
* Competitive rates of pay
* Company Van - From our young and modern fleet!
* Company iPad (PDA)
* On call payments
* Equivalent to 30 days of paid annual leave (inclusive of bank holidays), increasing to the equivalent of 33 after 5 years’ service (pro-rata)
* Cycle to Work Scheme
* Company Sick Pay – Linked to length of service
* Comprehensive and flexible induction provided, with ongoing training and development opportunities
* Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
* £200 refer a friend bonus
* Free enhanced DBS Check