Job Description
Neighbourhood Housing Lead
Face to face Customer Service
Temporary to permanent contract
£33k to £36k
Greater London - South West, North West London
East Anglia and Southeast and Kent
This is an exciting opportunity for anyone who is a customer-focused team player.
The Neighbourhood Housing teams delivers an excellent service for its local residents
As the Neighbourhood Housing Lead, you’ll be responsible for the following:
* Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents.
* You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.
* You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.
The successful candidate should:
1. You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.
2. You’ll be able to problem solve and will pride yourself on your grit and ...